Service

The MacArtney Underwater Technology Group was incorporated in Denmark in 1978 and today services the international underwater markets through daughter companies in strategic worldwide locations. To support the sales operations we offer a number of services and a range of engineering support.

 

  Engineering Support
The Danish headquarter houses the technical support team for the group, which offers customers assistance on a broad range of disciplines. These include acoustics, robotics, electronics, hydrodynamics, hydraulics, software and mechanics. The engineers work closely with the technical sales team and customers in order to provide optimum solutions to the challenges of the underwater industry.
 
     
 
   

Cable Terminations
One of the most vulnerable components of any underwater system is the connection between a cable and an instrument. We specialise in all types of cable terminations and cable protection and maintain in-house facilities for effectively testing designs and finished products.

These range from simple over mouldings to complex electrical, optical and mechanical terminations. Additional products include bend restrictors, protection armour rods and special towing arrangements.

For futher information please look at: Terminations
     
 
    Fibre Optic Systems
New technology in fibre optics and the demand for more data and longer cables drove a demand for package solutions to cope with the harsh conditions experienced in deep water operations. MacArtney has been working on such systems for a number of years and can offer components or complete systems. These include expanded beam connectors, penetrators, dynamic cables, optical/electrical slip rings and telemetry systems capable of transmitting large amounts of data over long distances.

For futher information please look at: Fibre Optic Connectors
     
 
  System Integration
System integration is an important part of the MacArtney service. Compatibility and installation of system components are paramount if a reliable working product is to be deliveries.

Processes include complete handling systems where a terminated cable is tension spooled on a winch and connected through slip rings and junction boxes; complete ROV and ROTV systems can be retro fitted and rebuilt giving the customer the opportunity to work through one responsible supplier.
     
 
    Test Facilities
MacArtney pride themselves on the quality and scope of their test facilities. We also work closely with external companies and Institutes who specialise in such disciplines as hydrodynamics, corrosion and cable dynamics. Our own in-house facilities include a large full ocean depth computer controlled pressure test vessel, an 8x3x3 meter test tank and a cable tension rig. All testing procedures are documented under our DnV certifies ISO 9001 QA system.
     
 
    Stocking and Leasing
The MacArtney Group holds large stocks of Subconn® underwater connectors, standard cables and spare parts to meet urgent requirements. In addition the company has an extensive lease pool in Norway, primarily cameras and sonars, which is available to the rest of the group. In many cases we can support a customer, at very short notice, with a replacement product while the original is being repaired or refurbished.
     
 
   

Personal Support
We appreciate the importance of service to our industry. Our international sales and field service teams are factory trained on the products and the in-house support team are geared, using the latest in communications, to answer questions as quickly as feasible. We do not consider a product delivered until it is working on site and satisfying the expectations of the customer. We are proud of our quality, our 24-hour service, and the standard of engineering and our modern facilities.

 

Attachments: 
application/pdf iconCalibration and Maintenance Service
application/pdf iconPressure Tank Facilities
application/pdf iconService - Product Brief