24/7 Global Service
We base our approach and task completion on the united performance of dedicated, high-level employees, making us agile and efficient locally and globally.
"Out of sight, out of mind" does not apply to us. We follow the equipment and system even after delivery and implementation. If any service is needed, the product leads often provide it, securing firsthand insight and knowledge about the project.
Furthermore, we offer customised training sessions for optimum understanding and use of equipment.
Accessibility
In Denmark, our facilities are located near the Jutlandic west coast, meaning we can quickly reach the larger offshore harbours. To ensure accessibility in securing our clients’ equipment, we can deploy our technicians to destinations worldwide. We also offer a 24/7 remote support hotline at your convenience.
Prolonged lifespan
Our technology has a long performance history, naturally influencing our service period and, thus, adding fruitful years to customer relations. Maintaining a long lifespan ensures the best possible output and valuable uptime.
In that spirit, we see more and more customers returning equipment for an update and refurbishment, a cost-effective procedure that rewards them with a prolonged operational life.
Troubleshooting your equipment
During operation, 24/7 uptime is vital. MacArtney Offshore Solutions performs scheduled and unscheduled service and troubleshooting on all MacArtney Offshore Solutions and multi-brand equipment, either on-site or remotely.
Service number
24/7 service number: +45 76132000
